12000 Platform Terms & Conditions of Use
Please read this document carefully before using 12000's services. By registering or using this platform, you agree to be bound by all terms and conditions set out below.
Acceptance of Terms
By accessing, registering for, or using any part of the 12000 platform — including the website, mobile app, and related services — you automatically agree to comply with and be bound by these Terms and Conditions in full.
If you do not agree with any provision in this document, you are advised not to use this platform. 12000 reserves the right to update or amend these terms at any time, and your continued use of the platform following any changes constitutes acceptance of the updated terms.
The 12000 platform is intended solely for individuals aged 18 years of age or older. Registration by minors is strictly prohibited and may result in immediate account termination.
Key Highlights
- Users must be 18 years of age or older
- Only one account is allowed per user
- All transactions in Malaysian Ringgit (RM)
- This platform is for responsible entertainment
- 12000 reserves the right to amend terms without prior notice
How are user accounts created and protected?
Account Creation
To access the full 12000 experience, you must register a valid account with accurate, complete, and up-to-date information. Each user is permitted to hold only one account. Holding multiple accounts is a violation of these terms and may result in all associated accounts being suspended or permanently closed.
During registration, you are required to provide your full name, a valid phone number, and any other information requested by the platform. 12000 reserves the right to request additional identity verification at any stage.
Password Security
You are fully responsible for keeping your password and account login details confidential. Do not share your login information with anyone, including family members or friends.
If you suspect your account has been accessed without authorisation, contact the 12000 support team immediately. The platform is not responsible for any losses resulting from a user's failure to safeguard their own account credentials.
What responsibilities and restrictions must users comply with?
User Responsibilities
Every 12000 user is responsible for ensuring their use of the platform complies with the laws applicable in their jurisdiction. You agree not to misuse the platform for any illegal, fraudulent, or disruptive purpose, or to interfere with other users.
Users are prohibited from:
- Using automated software or methods to manipulate the platform's systems
- Attempting to access another user's account without authorisation
- Providing false or misleading information during registration or use
- Conducting transactions related to money laundering
- Using another person's account or allowing others to use your account
- Exploiting any bugs or technical vulnerabilities on the platform
How are deposits, withdrawals, and transactions handled?
Payment and Transaction Information
All transactions on the 12000 platform are conducted in Malaysian Ringgit (RM / MYR). The platform accepts deposits via approved local payment channels, including FPX, TNG eWallet, and other methods available from time to time.
Users are responsible for ensuring that deposited funds are legitimate and not derived from any unlawful activity. 12000 reserves the right to place withdrawals on hold for security review and compliance purposes.
Minimum and maximum deposit limits, as well as withdrawal processing times, are subject to the platform's current policies and may change without prior notice. Users are encouraged to check the latest information via the support section or FAQ platform.
Any transaction involving fraudulent activity or manipulation will result in the relevant funds being forfeited and the user's account closed without a refund.
What are the platform's liability limits and account management policies?
12000 Liability Limits
12000 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including service disruptions, technical errors, or data loss beyond the platform's reasonable control.
The platform is provided on an "as is" basis. 12000 makes no warranties regarding uninterrupted availability, absolute security, or the accuracy of all information displayed on the platform.
Account Suspension and Closure
12000 reserves the right to suspend or close a user's account at any time without notice in the event of a terms violation, suspected fraud, illegal activity, or any conduct that is harmful to the platform or its users.
Users whose accounts are closed due to a violation are not entitled to a refund of their remaining account balance. To appeal, users may contact the support team via email or live chat within 30 days of the closure date.
Intellectual Property
All content, logos, brand names, interface designs, software, and other materials on the 12000 platform are the exclusive property of the platform and are protected under applicable intellectual property laws.
Users may not copy, distribute, modify, or use any platform content without prior written consent from 12000.
Third-Party Links and Changes to Terms
The 12000 platform may contain references to third-party services. 12000 is not responsible for the content, privacy policies, or practices of any such third-party sites or services.
12000 reserves the right to amend these Terms and Conditions at any time. Changes take effect immediately upon being published on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
These Terms and Conditions are governed by the laws of Malaysia. All disputes are subject to the exclusive jurisdiction of Malaysian courts.
Have more questions about the terms of use?
Check our FAQ section for quick answers, or log in to manage your account. For specific enquiries, contact the 12000 support team.